Heat Pumps

Western North Carolina’s Best Source for Heat Pumps

We deliver modern, energy-efficient heating solutions, 24/7/365.

One of the most daunting expenses any homeowner faces is the care and keeping of their heating and cooling systems. With two units per system—an AC and a furnace—the cost to operate, repair, replace, and maintain them both can feel overwhelming, especially in Western North Carolina’s extreme temperatures. That’s why one of the biggest advantages of heat pumps is their ability to provide both heating and cooling in one system, eliminating the need for separate units. These systems don’t actually create heat—instead, they move it from one place to another, making them a highly efficient and cost-effective way to heat and cool a home.

If you’re ready to save big on your utility bills and stop worrying about performance, trust Premier Indoor Comfort Systems. We’re proud to offer quality heat pump repair, installation, and maintenance services to the residents of Western NC. With upfront pricing, highly trained and experienced heat pump technicians, and 24/7 emergency service, we’re the name you can trust. Contact us today to schedule an appointment, and let us help you keep your home or business warm and comfortable.

Step into the 21st Century with Heat Pump Service Today

Ready to make the switch? Speak to our experienced technicians today to get a free quote on any heat pump installation service. We’ll find the perfect solution for your home’s comfort needs!

(828) 844-5116

Is it Time To Replace My Heat Pump?

Most heat pumps can heat and cool reliably for about 15 years. As systems reach this age, they become prone to developing issues like poor performance, increased operational costs, and lack of airflow. An expert can examine your current heat pump and answer any questions you may have, including how to lock in extra savings with the latest tax incentives.

Having Premier Indoor Comfort Systems replace your heat pump ensures that your new unit is set up for optimal operation. Our NATE-certified technicians will offer sound advice about which make and model of heat pump is right for your needs, and you’ll receive training on how to operate your new system before the job is considered done. We make every consideration to ensure that your system is set up worry-free for years to come—including ongoing heat pump maintenance as part of our Comfort Club!

Save Big When You Upgrade. Get a Free Quote!

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Unmatched Heat Pump Services in North Carolina

No-Surprise Pricing

We offer free quotes with upfront pricing on all of our repair and equipment services so you always know what to expect.

Customer Respect

From 10% veteran discounts to financing options, we do everything in our power to keep Western North Carolina comfortable.

NATE-Certified

Our highly experienced team is certified by North American Technician Excellence for superior skill and dedication.

Always Available

With same-day services and 24/7 emergency services, you can trust our team to be there whenever you need us.

Signs That Your NC Home Needs Heat Pump Repair

If you’ve noticed that your heat pump isn’t heating or cooling your home evenly or that the blower isn’t working properly, you’ll want to find an expert to take a look at it as soon as possible. They’ll be able to determine the cause of the problem and explain the various ways that it can be fixed. You’ll have the chance to review and approve a cost estimate for any job before anything is done.

Several signs can indicate an issue with your heat pump, including:

HIGH ENERGY BILLS: Heat pumps are supposed to save you money on your energy bills, not break the bank. If you’ve noticed a recent change, call our team to inspect your system.
INCREASED SYSTEM CYCLING ON AND OFF: If you’ve noticed that your heat pump is frequently switching on and off again instead of running consistently to reach your desired temperature, this is a telltale sign that repairs are required.
ICING IN THE SUMMER OR WINTER: A little frost on your system is to be expected during a cold North Carolina winter. But if your unit is completely covered in ice for more than 4 hours or is icing in the summer, contact our technicians right away.
REDUCED AIRFLOW: If your heat pump isn’t blowing much air, make sure you’ve replaced your air filters. If that still doesn’t work, contact our team for a full inspection. Whether you simply need a cleaning and tune-up or a full repair, we have the tools to get it done.

What Our Happy Customers Say

I had them install a new heat pump and everything was great. They’re transparent about the costs and the process. Ryan did a great job communicating and understanding. The install team did a good job and our new heat pump has been great. They also offered a lower quote than the other installers in the area. I would recommend them to anyone who needs HVAC service or install.

- Andrew Allison

Very impressed with Premier. They have always answered when called or call back in a reasonable amount of time (longest wait: 30 mins). They schedule work on short notice. At least the times I have called. Your mileage may vary. They have always sent out qualified, professional technicians. Very pleasant and efficient. They follow up and have returned if needed in short time. Can’t say enough to applaud such good service.

- Ernie Widenhouse

Had a question about my units and asked if they would come out to check them out. Had an appointment within a couple of days. Technician was awesome and easily explained what my system was doing. Then made some adjustments and taught me how to better use the thermostat when it gets really cold outside to get my systems running at top performance. Great help to me! Thanks for being awesome!

- Sara Neville

Speak to a Heat Pump Specialist & Get Your Free Quote

Now is the perfect time to upgrade your home to a highly efficient heat pump system. With new tax incentives from now until 2032, you can get money back when you make the change. That’s not to mention the immediate savings you’ll see on your monthly energy bills. Our team is ready to help you navigate your options and find the perfect system for your family’s needs.

Contact us today for a free on-site consultation and an estimate for any heat pump replacement or installation. Whether you need emergency repair services or routine maintenance, our technicians are available 24/7 to respond to your call. With financing options, our 10% veterans discount, and upfront pricing, we’re here to help you stay comfortable all year long!